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Improving Project Communication with OneOffice: The Key to Successful Infrastructure Delivery

Why Communication Matters More Than Ever

Effective communication is the cornerstone of every successful capital and infrastructure project. Yet, research continues to show that communication breakdowns are among the leading causes of cost overruns, schedule delays, and project disputes.

For government agencies, these challenges are even greater. Complex approval processes, multiple stakeholder groups, and strict compliance requirements make it difficult to keep everyone aligned—and every decision documented.

The Cost of Poor Communication

Industry data underscores just how costly communication issues can be:

  • 48% of all project rework is caused by poor communication (PMI).
  • For every $1 billion invested in projects, an estimated $135 million is at risk due to ineffective communication (PMI).
  • Construction professionals spend nearly 30% of their time on non-productive tasks such as searching for project data, resolving conflicts, and correcting mistakes (FMI).

These inefficiencies don’t just slow progress—they divert valuable public resources, erode stakeholder confidence, and create unnecessary administrative burdens.

How OneOffice Solves the Communication Challenge

RTVision’s OneOffice platform was designed to bridge these communication gaps by creating a centralized system for project collaboration. Instead of scattered emails, isolated spreadsheets, or disconnected file shares, OneOffice unifies correspondence, documents, approvals, and workflows in one secure location.

With OneOffice, agencies and partners gain:

Real-Time Visibility – Stakeholders can access the latest project data, documents, and updates from anywhere, ensuring everyone works from the same information.
Streamlined Approvals – Automated routing and version control keep decisions moving while maintaining full transparency and audit trails.
Integrated Workflows – Communication is tied directly to project milestones, funding, and reporting for clear accountability.
Reduced Rework – Accurate, up-to-date information minimizes costly errors and misunderstandings.

Building Transparency, Trust, and Efficiency

By transforming how information flows between owners, consultants, and contractors, OneOffice helps agencies improve collaboration and deliver projects more efficiently.
Better communication leads to fewer delays, reduced costs, and more successful outcomes—helping local governments deliver infrastructure that truly serves their communities.